I just upgraded to Sierra when a new hard drive was installed on my MacBook Pro. 6 days later I am still waiting for my files to download from Carbonite. Any thoughts?
MacBook Pro (13-inch Early 2011), Other OS, Mac OS Sierra 10.12
Has anything downloaded?
Have you contacted Carbonite support?
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum or other appropriate forum.
From reports here is sounds like Carbonite for Mac has some rough edges. However, near the end of this thread:
a Carbonite support person made some recommendations about what should and should not be backed up to their service. Note the comment about not use Carbonite to back up applications. They may have blocked app uploads or the change in OS made something glitch.
julieb75 wrote:
I just upgraded to Sierra when a new hard drive was installed on my MacBook Pro. 6 days later I am still waiting for my files to download from Carbonite. Any thoughts?
Yes, many of the files have downloaded. It's just SLOW. And yes I have spoken to Carbonite at least 4 or 5 times.
Thank you. It appears that the new Mac OS Sierra and Carbonite are not in sync. the latest is that it will take a few weeks to work out the glitches.
julieb75 wrote:
Yes, many of the files have downloaded. It's just SLOW. And yes I have spoken to Carbonite at least 4 or 5 times.
Thank you. It appears that the new Mac OS Sierra and Carbonite are not in sync. the latest is that it will take a few weeks to work out the glitches.
I don't get it. What are you asking then in your post?
Carbonite 1.18 download on Sierra
